These Terms of Service (“Terms”) constitute a legally binding agreement between you and Cyan Logistics, LLC (“Cyan Logistics,” “we,” “us,” or “our”), governing your access to and use of the website located at cyanlogistics.net (the “Site”), including any content, functionality, and services offered on or through the Site.
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.
Cyan Logistics is a licensed property broker registered with the Federal Motor Carrier Safety Administration (FMCSA), specializing in temperature-controlled freight brokerage for the produce, protein, and dairy supply chains. Through the Site, we provide information about our services, accept quote requests, and facilitate communication with prospective and existing customers and carriers.
The Site is informational and transactional in nature. It does not constitute an offer to provide transportation services. All transportation arrangements are subject to separate written agreements between the applicable parties.
The Site is intended for use by businesses and business professionals who are at least 18 years of age. By using the Site, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent.
You may submit quote requests and service inquiries through the Site. You agree to provide accurate, current, and complete information in all submissions. Submission of a quote request does not create a binding contract or guarantee of service. All quotes provided by Cyan Logistics are estimates and are subject to change based on market conditions, carrier availability, equipment requirements, and other factors.
A binding agreement for transportation services is formed only upon mutual written acceptance of specific terms, including but not limited to rates, pickup and delivery dates, commodity details, temperature requirements, and applicable accessorial charges.
Cyan Logistics arranges transportation through independent motor carriers. We are not a motor carrier and do not own, operate, or control any trucks or transportation equipment. All carriers utilized by Cyan Logistics are independent contractors, not employees or agents of Cyan Logistics. Carriers are selected through our qualification process, which includes verification of FMCSA operating authority, insurance coverage, safety ratings, and compliance with applicable food safety regulations.
Cyan Logistics maintains processes and technology designed to support compliance with the FDA Food Safety Modernization Act (FSMA) Sanitary Transportation Rule (21 CFR Part 1, Subpart O). Information provided on the Site regarding FSMA compliance capabilities is for general informational purposes and does not constitute legal advice. Specific compliance obligations depend on the nature of the commodity, the parties involved, and the applicable regulatory requirements.
While Cyan Logistics takes reasonable measures to support food safety in transportation, the shipper retains ultimate responsibility for ensuring that its transportation arrangements comply with applicable food safety laws and regulations.
All content on the Site, including but not limited to text, graphics, logos, images, software, the Cyan Logistics name and brand, the Command Center platform, and all associated documentation and materials, is the property of Cyan Logistics or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended business purposes. You may not:
You agree not to use the Site in any manner that:
THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CYAN LOGISTICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Cyan Logistics does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any information, content, or materials on the Site. Any reliance on such information is at your own risk.
Rate estimates, market data, transit times, and other operational information displayed on the Site are approximations and are not guaranteed. Actual rates, transit times, and service availability may vary.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CYAN LOGISTICS, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF CYAN LOGISTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY LAW, CYAN LOGISTICS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
This limitation of liability applies to claims arising from use of the Site only. Liability for freight loss, damage, delay, or other claims arising from transportation services is governed by the applicable transportation agreement and applicable law, including the Carmack Amendment (49 U.S.C. § 14706) where applicable.
You agree to indemnify, defend, and hold harmless Cyan Logistics, its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content or information you submit through the Site.
The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Cyan Logistics, including load boards, tracking platforms, carrier portals, and industry resources. We provide these links for convenience only and do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.
These Terms and any disputes arising out of or relating to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Hamilton County, Ohio, and you consent to the personal jurisdiction of such courts.
Before initiating any legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at legal@cyanlogistics.net. If the dispute is not resolved within thirty (30) days of the initial contact, either party may pursue formal resolution as provided herein.
For disputes arising from transportation services (as opposed to Site usage), resolution shall be governed by the applicable transportation or brokerage agreement and applicable federal transportation law.
We reserve the right to modify these Terms at any time in our sole discretion. When we make material changes, we will update the “Effective Date” at the top of this page. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Site.
We reserve the right to suspend or terminate your access to the Site at any time, with or without cause and with or without notice, in our sole discretion. Upon termination, your right to use the Site will immediately cease. Sections 7 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), and 13 (Governing Law) shall survive termination.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.
These Terms, together with our Privacy Policy and any separate written agreements for transportation services, constitute the entire agreement between you and Cyan Logistics regarding your use of the Site and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter hereof.
No waiver by Cyan Logistics of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Cyan Logistics to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms of Service, please contact us:
Email: legal@cyanlogistics.net
Website: cyanlogistics.net
Effective Date: February 18, 2026